Training

All new employees are put through a structured training programme while existing employees are placed on refresher courses to keep them up to date with new techniques, products or changes in legislation

Induction Training must be completed when the employee is appointed and includes cleaning & maintenance methods, customer care and health and safety.

Further Training is provided through a combination of NVQ and BICSC programmes.

Site Managers and Supervisors attend off-site training on The GOL Group Enterprise Leader Course where they learn skills such as Staff Performance Management, Leadership and Customer Service.

As far as possible, staff are encouraged to develop their skills and talents to enable them to progress within the company and reach their full potential.